Payment and dispatch

The following terms and conditions apply:

Dispatch conditions

Domestic delivery (Germany)

Dispatch costs (inclusive of legally applicable VAT)

Domestic deliveries (Germany):

Delivery will be made within 5 to 7 working days after receipt of order via insured DHL parcel service. Delivery costs a flat rate of 4.95 Euro. Above an order value of 350.00 we offer free shipping! There is no minimum order value.

Of course we also ship to DHL Packstations!

Delivery within Germany and export to a non EU country by the customer:

Please note that the prerequisite for tax exemption is that the item is exported before the end of the third calendar month following the month of purchase and the documents are sent to us within the following month.

Have the invoice stamped by German Customs at the time of export.

Please note the following information:

- we will refund the difference on the way in which the amount reached us.

- For cash on delivery orders we need your bank account with IBAN number and BIC.

- If you bought the goods in our shop, we need your invoice address in the third country and your bank account with IBAN number and BIC.

- It can only refund the VAT of the goods, the shipping costs will not be taken into account (as the service has taken place in the domestic market).

We require the original of all documents as our tax office does not accept copies or scans.

For this service we charge a handling fee of 5,00 Euro for each invoice number.

Customs duties, import duties as well as respective taxes for the import please inquire with the respective authorities into which country is imported, we do not have there an overview and this is incumbent in the attention of the customer of the imported.

For shipment to a third country the procedure is as follows:

We invoice net (without VAT) this is directly visible online as soon as you enter your delivery address in the third country.

You will receive the goods.

Customs duties, import duties as well as respective taxes for the import please inquire with the respective authorities into which country is imported, we do not have there an overview and this is incumbent in the attention of the customer of the imported.

Subsequent changes to invoices are unfortunately generally excluded.

Shipping costs international:

Shipping costs for Belgien, Bulgarien, Croatia, Dnemark, Estland, Finnland, Frankreich, Griechenland, Grossbritiannien, Italien, Irland, Lettland, Liechtenstein, Luxemburg, Malta, Niederlande, Norwegen, sterreich, Polen, Portugal, Rumnien, Schweden, Schweiz, Slowakische Republik, Slowenien, Serbia, Spanien, Tschechische Republik, Ungarn, Zypern.

We deliver using an insured DHL parcel service. For international delivery a shipping fee of 16.95 euros will be applied. Over an order value of 450.00 Euro we will deliver free of

Delivery periods

Unless otherwise specified in the quote, domestic delivery of goods shall be made (Germany) within 2 - 3 working days (Mon - Fri.), for deliveries abroad within 5 - 7 working days (Mon - Fri) from conclusion of contract (if advance payment agreed from the date of the payment instruction).
Please note that deliveries are not made on Sundays and other holidays.

If you have ordered articles with different delivery dates, we send the articles together in one delivery if no other agreement has been made. The delivery date for the complete order will be the same as that of the article with the longest delivery time.

In case of self-collection, we will inform you by email once the product is ready, along with the collection options. In this case, dispatch costs will not be charged.

Payment options

- Payment in cash at the time of collection (only Germany)
- Prepayment via transfer
- Cash on delivery (plus COD charges 5,60 )
- Payment via credit card
- Payment via PayPal
- Payment via Amazon pay


Further details on payment

If payment is made using a credit card, your credit card account is debited in conjunction with the conclusion of the contract.


In case of questions, please contact us at the contact details mentioned in the Legal Notice.